IT services in London, all fourteen in one place
Fourteen services, one team, and no obligation to take more than one of them.
Logic Networks works with businesses, charities and schools across London and the rest of the UK. Some organisations use us for everything. Others use us for one thing and keep the rest where it is, and that is a normal arrangement rather than a stepping stone.
The list below is in the order organisations usually arrive at it. Support first, because something broke. Then the environment around it. Then the projects, and eventually the visibility and the data work.
If you are not sure which of these applies, describe the problem in plain words and we will say which page it belongs on, including when the answer is none of them.
You do not have to buy a bundle.
Each of these is quoted on its own. Taking two is cheaper than taking them from two suppliers, because the same team already knows your environment, but that is the only discount involved.
- Any one service, or all of them
- Each quoted separately, after a short review
- Your accounts and your domain stay in your name
- An honest answer when the work is not worth doing
The services
Grouped by what they are for rather than by what they are called.
Keeping things running
IT Support
Help when your people need it.
Remote and on site help for the day to day: email, accounts, printing, devices and the faults that stop somebody working. Available as a monthly plan or by the hour.
Managed IT and Outsourced IT
The whole environment, one accountable team.
Everything above plus the work that prevents it: monitoring, updates, licensing, backups, asset records and planning, for a fixed monthly cost.
Devices and Endpoint Management
Every machine known and protected.
Buying, setting up, protecting, replacing and disposing of the machines your team works on, with a record of what exists and when it is due.
The platforms your work sits on
Microsoft 365
Mail, files and Teams, set up deliberately.
The tenancy taken on as one environment: mailboxes, file structure, Teams, licences matched to roles, and the sign in rules behind all of it.
Cloud and Azure
Off your own servers, sized properly.
Moving systems off equipment you own, or running what is already in the cloud without the bill growing quietly every month.
Networks and Infrastructure
Cabling, wireless and the boundary.
The network underneath everything: surveyed, installed, labelled, documented and replaced on a plan rather than after a failure.
Modern Workplace
Hybrid working that actually works.
Making sure people can do their whole job from an office, from home or from a client’s site, with the same access and the same protection in each.
Protecting the organisation
Cybersecurity
The controls that stop the common attacks.
Accounts, devices, email, updates and boundaries, worked through in the order that removes the most risk first, plus help with the questionnaires clients now send.
Backup, Continuity and Disaster Recovery
A copy you have restored from.
Backups designed around how long you can be down and how much you can afford to lose, held where an attack cannot reach them, and tested with the date recorded.
Changing and improving things
Digital Transformation
A staged plan with costs.
Working out what to change, in what order and what each stage costs, then delivering the technical parts. Including an honest list of what we would not do.
Projects, Consultancy and Project Management
Defined work with a date.
Office moves, migrations, system selection, independent reviews and getting a stalled project finished. Quoted as a defined piece of work.
Automation
The work nobody should do by hand.
One task at a time, measured before and after, usually built in tools you already pay for. Including the tasks we would tell you not to automate.
Data and Artificial Intelligence
Numbers everybody agrees on.
Getting your own information into a shape you can report from, then applying artificial intelligence only where it earns its cost.
Being found and being credible
Website Design and Development
A site your own team can edit.
Planned, designed and built so your staff can update it, fast on a phone, accessible, and migrated without losing the search positions you already have.
SEO and Digital Visibility
Reported from your own accounts.
Technical health, the terms worth chasing, content that answers the question and local visibility, reported from your own Search Console rather than a vendor score.
How we work
The same three shapes, whichever service you take.
This is deliberate. It means you can start small on any of the fourteen, and it means a review never commits you to the work that follows it.
If you do not know which shape you want, ask for the review. It is the one that costs least and tells you most.
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A review
We look at what you have and come back with what we would change, in priority order, with costs. Yours to act on however you like, including with somebody else.
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A defined piece of work
One scope, one date, one price. Finished and handed over in writing.
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An ongoing arrangement
A fixed monthly cost based on users and devices, with a monthly review of what happened and what is coming.
Who we work with
We work with organisations for whom technology is not the main business, from a handful of users to multi site teams. What they have in common is that somebody has been holding it together without that being their job.
The sector shapes the work more than the headcount does, because the rules, the budgets and the busy periods differ in each.
- Businesses that need technology to stop interrupting the work
- Charities and non profits where every pound has to be defended
- Education organisations with staff, students and term dates
- Multi site organisations where each office has drifted apart
- Teams with an internal IT person who needs cover and a second opinion
What we need from you
The same three things, whichever service you start with.
Where you do not have one of them, we help put it together. It is better to say so at the beginning than to discover it halfway through.
A named contact
One person who can approve decisions and spending. Most delays in technology work are approval delays rather than technical ones.
Access and ownership
Administrator access to what we are asked to work on, and your own name on the domain and the licences. If that is not the case today, it is the first job.
An honest starting point
What you have, what is broken and what you already know is a problem. An incomplete list is fine. A flattering one is not.
Our steps for working together
Every service on this page begins the same way, and nothing is committed until the second step.
- A conversation What you have, what breaks and what you want to stop worrying about. No charge and no obligation.
- A review, written down What we found, what we would change, in what order and what each part costs.
- You decide what happens All of it, part of it or none of it. The review is yours either way, including to take to somebody else.
- The work, with a date Scoped, scheduled around your busy periods, and reported on weekly while it runs.
- Handover in writing What was done, what changed, what is outstanding and where the access sits.
- Review on a cycle For ongoing arrangements, a monthly look at what happened, what repeated and what is coming.
Where to start, if you are not sure
Organisations arrive at this page with a symptom rather than a service in mind. These are the symptoms we hear most often and where each one usually leads.
- Things keep breaking and nobody owns it Start with support, and move to managed IT once the volume settles.
- A server is coming to the end of its life Start with a cloud assessment, before anybody quotes for a replacement box.
- A client or insurer sent a security questionnaire Start with a security review. The answers are the work.
- We are moving office Start with projects, and order the internet line in the first week.
- Somebody spends days building the monthly report Start with data and reporting, with one question rather than a dashboard.
- Half the team works from home and it is awkward Start with modern workplace, and look for the one thing forcing people in.
- Our site is embarrassing, or nobody finds us Start with a website review, and do the search work at the same time rather than afterwards.
- We are paying for things nobody can explain Start with managed IT, because the licence and asset review is inside it.
Where two of these apply, we will tell you which to do first and why, rather than proposing both. Doing one thing properly is almost always better than starting two.
What you can expect from us
- An answer, not a proposal We will tell you what we think before we tell you what it costs.
- The honest option Including when the answer is to do nothing, or to stay with your current supplier.
- Your accounts in your name The domain, the licences, the cloud subscription and the search accounts. Always.
- No claims we cannot show you No certifications we do not hold, no figures without a source.
- The same people Small enough that the engineer who visits knows your environment already.
Articles and news
Practical notes across all of the services above, written for the person who has to make the decision.
The first hour after a suspected email compromise
What to do, in order, when you think somebody has got into a mailbox. Written to be followed by whoever is in the office at the time.
Read the articleThe five security controls worth putting in place first
Security spending often starts at the wrong end. These five controls remove the largest share of everyday risk and cost the least.
Read the articleTurning on multi factor authentication without stopping work
The single change that prevents most account takeovers, and how to introduce it across a team of thirty people in a fortnight.
Read the articleNot sure which of these you need?
Describe the problem in plain words. We will tell you which service it belongs to, what we would look at first, and what it would cost to find out properly.
No obligation, and no sales call unless you ask for one.