Outsourced IT or an in-house person: what actually changes
The choice is usually presented as a cost comparison. The real differences are cover, range of knowledge and what happens when the one person is away.
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What to check before you change IT support provider
Changing provider is mostly an exercise in getting your own access back. This is the list to work through before you give notice.
Read the articleMonthly IT support plan or pay as you go: how to choose
The two ways of buying IT support suit different organisations. Here is how to work out which one fits, using numbers you already have.
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